Weston & Sampson

  • Systems Technician

    Job Locations US-MA-Reading
    Posted Date 2 years ago(7/26/2017 11:53 AM)
    ID
    2017-1170
    # of Openings
    1
    Category
    Information Technology
  • Overview

    Your world is always changing, and so are we. Weston & Sampson offers interdisciplinary design, engineering, and environmental services that make the world a better place. Innovative and reliable, we've worked to improve the communities where you live, WORK, and play for more than a century. Come join us as we grow.

     

    Weston & Sampson is an employee-owned company with public and private clients throughout the eastern United States. With over 550 professionals and counting, we are experiencing rapid growth and looking for talented staff to join our team. Weston & Sampson encourages professional growth and achievement; offers a comfortable, collaborative working environment; and provides training, resources, and state-of-the-art tools/equipment to promote success.

     

    In addition to a welcoming, inclusive corporate culture, Weston & Sampson offers competitive salaries and a generous benefits package, including health/dental/vision, paid holidays and vacation, 401K plan with employer match, and an Employee Stock Ownership Program (ESOP).

     

    Weston & Sampson is an Equal Opportunity Employer.

     

    If interested, please submit resume through our career portal on our website:  www.westonandsampson.com

    Responsibilities

    • Forms and Reports Creation - Gather requirements from customers, helping them to determine their needs. Based on these requirements, design and create forms to facilitate data collection. Using the data collected from the form and the requirements, build reports to share the data collected. Test and deploy your output. Support and modify existing forms and reports.
    • Software Testing - Provide software application testing as needed. Execute Structured Query Language (SQL) queries as an integral component of testing. Provide detailed feedback to developers. Document your findings.
    • Software Support - Support legacy software applications running on computers or tablets. Perform hardware and software troubleshooting and maintenance tasks.
    • Device Support - Help support and troubleshoot iOS device issues including form and report issues. Identify and document software loading and performance problems.
    • Customer and Technician Support – Be the first line of support for internal and external users. Troubleshoot issues and document.

    Qualifications

    • Basic SQL knowledge and database concepts
    • Functional knowledge of devices and tablets
    • Working knowledge of form building
    • Knowledge of JasperReports a plus
    • Comfortable using basic features of Excel
    • Must possess strong written and verbal communication skills and the ability to speak with clients internal and external.
    • Technically inclined and the ability to search out answers when needed.
    • Ability to be organized, share knowledge and work independently as well as collaboratively. 

    Education and Experience

    • Four year degree in a Science or Technical Field or equivalent experience
    • One – two years forms and report creation experience.
    • SQL Experience
    • Customer support experience
    • Software testing experience a plus

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